Cancellation and refund policy

Last updated 2 Nov 2026

Cancel whenever you like. Here is exactly when we refund and how long it takes.

Cancelling

You can cancel any time from Settings, Billing, or by emailing [email protected]. Cancelling stops the next renewal. You keep full access until the end of the period you already paid for, and you are not charged again.

Launch offer

The first month of a monthly plan is discounted. If you cancel before the second month starts, you pay nothing more.

When we refund

Charged twice for the same period, or charged after you cancelled in time: we refund the full amount.

Paid for a yearly plan and you ask within 7 days of the first payment, having used fewer than 100 credits: we refund the full amount.

The service failed to work for you for a reason on our side and we could not fix it: we refund the affected period.

When we do not refund

Monthly renewals that have already started, credits you have used, and partly used periods are not refunded. Credits are spent on AI generation, which costs us money the moment it runs.

How to ask

Email [email protected] from the address on your account with your plan and the date of the charge. We reply within 2 business days.

How refunds are paid

Approved refunds go back to the original payment method, through Razorpay or PayPal. They usually reach your account in 5 to 7 business days, depending on your bank.

Currency

Prices are in US dollars. If your bank converted the charge, the refund is made in the same amount we charged, and your bank sets the exchange rate on its side.

MrX Innovation Lab Pvt Ltd

Operator of Run My Social at runmysocial.com.

Questions? Write to [email protected].